Gaya APA
Metz, Adam. (2012).
The social customer : how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers .
New York:
McGraw Hill.
Gaya Chicago
Metz, Adam.
The social customer : how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers.
New York:
McGraw Hill,
2012.
Koleksi Buku Teks.
Gaya MLA
Metz, Adam.
The social customer : how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers.
New York:
McGraw Hill,
2012.
Koleksi Buku Teks.
Gaya Turabian
Metz, Adam.
The social customer : how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers.
New York:
McGraw Hill,
2012.
Koleksi Buku Teks.