Gaya APA
Tjiptono,Fandy. (2017).
Service Management : Mewujudkan Layanan Prima (Ed. 3).
Yogyakarta:
Andi.
Gaya Chicago
Tjiptono,Fandy.
Service Management : Mewujudkan Layanan Prima.
Ed. 3
Yogyakarta:
Andi,
2017.
Koleksi Buku Teks.
Gaya MLA
Tjiptono,Fandy.
Service Management : Mewujudkan Layanan Prima.
Ed. 3
Yogyakarta:
Andi,
2017.
Koleksi Buku Teks.
Gaya Turabian
Tjiptono,Fandy.
Service Management : Mewujudkan Layanan Prima.
Ed. 3
Yogyakarta:
Andi,
2017.
Koleksi Buku Teks.